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Terms and Conditions

๐Ÿ“… Effective date: 1 April 2026 ๐Ÿข Purple Giraffe Studio ๐Ÿ“ง hello@purplegiraffe.cc

Contents

  • 1. About us
  • 2. Services
  • 3. Payment
  • 4. Refunds
  • 5. Intellectual property
  • 6. Disclaimer
  • 7. Limitation of liability
  • 8. User obligations
  • 9. Data and privacy
  • 10. Changes
  • 11. Governing law
  • 12. Contact

Plain English summary: We provide EU greenwashing compliance audit reports for hospitality operators. You pay โ‚ฌ49 for a full report, get it instantly, and have 7 days to request a refund if it does not meet the standard described. This tool provides educational guidance โ€” not legal advice. We are not responsible for regulatory outcomes at your property.

1 About us

Purple Giraffe Studio ("we", "us", "our") is a sustainability communications agency operating under the trade name Purple Giraffe Studio, based in Nairobi, Kenya. We provide digital compliance audit services primarily serving the hospitality and tourism sector in Norway, Sweden, Denmark, Finland, Iceland and the wider European Union.

Website: purplegiraffe.cc
Audit tool: purplegiraffe.cc/audit
Contact: hello@purplegiraffe.cc

2 Services

2.1 Free scan

We offer a free compliance scan at purplegiraffe.cc/audit. The free scan analyses a submitted website URL or pasted text against EU Directive 2024/825 (Empowering Consumers for the Green Transition, "ECGT") and returns a compliance score and a partial violation report at no charge. No account or payment is required.

2.2 Full compliance report (โ‚ฌ49)

For a one-time payment of โ‚ฌ49 (exclusive of applicable VAT), you receive a full compliance report for a single website URL. The full report includes:

  • All violations identified with directive-safe rewritten alternatives
  • Evidence requirements referencing applicable Green Key certification criteria
  • A full priority action plan
  • Data disclosure templates
  • A downloadable PDF report delivered by email and available for download immediately after payment
  • 30-day re-scan access for the same URL

Each payment covers a single property URL. Multiple property chains require separate payments per URL unless a multi-property arrangement is agreed in writing with us.

2.3 Done-for-you implementation service (from โ‚ฌ450)

We offer a manual sustainability page rewriting and translation service for hospitality operators. This service is quoted individually. A 50% deposit is required before work commences. Terms for this service are confirmed in writing by email before the deposit is charged.

2.4 Accuracy and limitations

Our audit tool uses AI-assisted analysis to identify potential violations of EU Directive 2024/825. The analysis reflects our interpretation of the directive as of the effective date of these terms. We do not guarantee:

  • That the tool will identify every possible violation on a given page
  • That a fully compliant report will not be challenged by a regulator
  • That the directive will not be amended or reinterpreted after publication of your report

Our service is an educational and communications guidance tool. It is not a substitute for legal advice from a qualified EU consumer law practitioner.

3 Payment

Payments for the full report are processed by Paddle.com Market Limited ("Paddle"), our authorised Merchant of Record. Paddle handles all payment processing, invoicing, and applicable VAT collection on our behalf. By purchasing, you also agree to Paddle's buyer terms.

Accepted payment methods include major credit and debit cards (Visa, Mastercard, American Express) and PayPal where supported. All prices are in Euro (EUR). Paddle will display the correct VAT-inclusive amount for your country at checkout.

If you have a valid EU VAT registration number, you may enter it at checkout to zero-rate the transaction under the EU reverse charge mechanism.

Payment is due in full at the time of purchase. Access to the full report is granted immediately and automatically upon payment confirmation.

4 Refunds

Please see our Refund Policy for full details. In summary:

  • Full reports (โ‚ฌ49): 7-day refund window from purchase date if the report does not meet the standard described
  • Done-for-you deposits: non-refundable once work has commenced
  • Free scans: no charge, no refund applicable

Refund requests must be submitted to hello@purplegiraffe.cc within the applicable window. Refunds are processed by Paddle and typically appear within 5โ€“10 business days depending on your payment provider.

5 Intellectual property

The compliance report delivered to you upon payment is licensed for your personal and internal business use only. You may share the PDF with your web team, IT agency, or internal staff for the purpose of implementing the recommended changes. You may not:

  • Resell, sublicense, or redistribute the report or its content
  • Reproduce the report methodology, scoring framework, or prompt system for commercial purposes
  • Use the report to build a competing compliance tool

All other content on purplegiraffe.cc โ€” including text, design, software, and audit methodology โ€” remains the intellectual property of Purple Giraffe Studio. All rights reserved.

6 Disclaimer

This service provides educational guidance only and does not constitute legal advice. Purple Giraffe Studio is not a law firm and does not provide legal, regulatory, or compliance certification. The reports generated by our tool represent our interpretation of EU Directive 2024/825 and should not be relied upon as a definitive legal determination of your compliance status.

We recommend consulting a qualified EU consumer law practitioner for formal legal advice on your regulatory obligations, particularly if your property has received or anticipates regulatory scrutiny.

The service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or regulatory outcome.

7 Limitation of liability

To the maximum extent permitted by applicable law, Purple Giraffe Studio's total liability to you for any claim arising from use of our services is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for:

  • Any regulatory fines, penalties, or enforcement actions taken against your property
  • Any indirect, consequential, or incidental losses
  • Loss of revenue, goodwill, or business opportunity
  • Third-party claims arising from your use of the report
  • Inaccuracies resulting from content you submitted for scanning

8 User obligations

By using our audit tool you confirm that:

  • You are authorised to submit the website URL or content for analysis
  • You will not use the tool to scan competitor websites for malicious purposes
  • You will not attempt to reverse-engineer, scrape, or circumvent our tool or its underlying systems
  • You will not submit content that is unlawful, defamatory, or infringes a third party's intellectual property rights

We reserve the right to suspend access to the tool without refund in cases of misuse, abuse, or fraud.

9 Data and privacy

We collect and process personal data in connection with your use of the tool and any purchase. This includes your email address (if provided), the website URL you submit, and your payment details (processed by Paddle โ€” we do not store card data).

Please see our Privacy Policy for full details of how we collect, use, and protect your data.

10 Changes to these terms

We may update these terms from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of the service after changes are posted constitutes acceptance of the updated terms. We will notify paying customers of material changes by email where reasonably practicable.

11 Governing law

These terms are governed by the laws of Kenya. Any dispute arising from these terms that cannot be resolved by mutual agreement shall be subject to the jurisdiction of the courts of Nairobi, Kenya, without prejudice to any mandatory consumer protection rights you hold under the laws of your country of residence.

For customers in the European Economic Area, nothing in these terms affects your rights under applicable EU or EEA consumer protection law.

12 Contact

For questions about these terms, refunds, or your purchase:

Purple Giraffe Studio

๐Ÿ“ง hello@purplegiraffe.cc

๐Ÿ’ฌ WhatsApp: +254 738 426 224

๐ŸŒ purplegiraffe.cc

We aim to respond to all enquiries within 2 business days.

Purple Giraffe Studio ยท hello@purplegiraffe.cc

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